Whether they've bought or sold – our customers rate us highly!
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I cannot recommend Keystone enough, they have been absolutely amazing, They helped get our house on the market within 24 hours to give us every possibility to be in a position to buy our dream house. They took the time to listen to our needs and situation, They then pulled out all the stops and made what we thought was impossible possible. No ask was too big. Within a week we had accepted an offer on our property and had our offer accepted on our dream house ??. Ben and the team are amazing, so approachable, knowledgeable and always on hand to give advice. If I ever need an estate agent in the future they will be my first call!!
Thanks again Keystone!! ?????
Rhys Price January, 2022
Bought a property through Keystone, the process went smoothly and their communication is great. The online progress portal is a great tool, thanks.
Matthew Whiteside January, 2022
Have used keystone a few times buying and selling and can confirm the company is professional and offers a great service Ben and the staff are great and helpful and provide updates from start to completion they are definitely my first go to for buying or selling and I am really happy with the level of service they provide.
Kurt Scarlett January, 2022
When you say to your friends and family that you are moving house, everyone says “oh good luck with the estate agents…” and because of the stereotypical perception of EA’s I feel we have been extremely lucky dealing with Keystone. After viewing 17 other properties with other local Estate Agents, some of which I wouldn’t touch with a barge pole ever again, from the minute I called to arrange a viewing I knew Keystone broke the mould. Responsive, polite, knowledgeable, pro-active and all round fabulous staff who completed our purchase in under 8 weeks without one single glitch. Pinching ourselves and so thankful the house was on sale through them! Thank you, you truly make a difference to peoples lives!
Tracey Gioia December, 2021
Big thank you to Ben and Jill at keystones, they made selling my house effortless ?? highly recommended
Faye Etheridge December, 2021
Sold our property recently and Keystone were excellent. Kept us informed all the way through and are very professional. Excellent - highly recommended!
Jane Butcher December, 2021
It’s been a hectic few weeks since the completion of our sale and moving into our new home, and getting settled in, so we are only now just managing to sit down and reflect on the experiences we had with the different professionals we used for our house move.
We used Keystone for the sale of our property after feeling quite familiar with Ben from watching all the videos on Facebook whilst looking for houses, and I am so glad we did! From first contact to completion Ben, and the team, were great; communication was spot on, house viewing were well managed, and any concerns or worries we had were met with sound advice, and well informed answers.
We also used Keystone as our mortgage broker; Brad and then Olivia were great from the outset, and I felt I was kept in the loop consistently, and towards completion Olivia went over and above her remit to put our minds at ease when a third party organisation was potentially holding things up. We couldn’t ask for much more than that!
So overall, we had a great experience with Keystone Estate Agents, and would have no issue in recommending them to anyone.
Jonathan stumpp November, 2021
We have a great experience using Keystone!
They were very polite and helpful!
We sold our property fast and with a good price!
I would recommend them!
Robert Bardocz November, 2021
We had a smooth process with Keystone and amazing customer service. Communication was great and we never felt like we were out of the loop. The Hoowla system they use is great because you can see any progress that is made. I would honestly recommend Brad and all of the team if you’re looking to purchase a house. We felt so at ease and would return if we ever needed anything else. Thanks ??
Kate Wordsworth November, 2021
I used Keystone as a agent to buy house. They been very helpful and keep contacting with me about my cases. Recommend this company for buying and selling house.
Agnieszka Gorzelak October, 2021
As the leading estate and letting agent in Flintshire, Ben Roberts and his team are incredibly proud and pleased to announce today that they have won an Innovation Award for 2021 presented by Iceberg Digital, a leading technology supplier for the property industry.
This award recognises the Innovation that we have made as a business to our systems, processes, efficiencies and most importantly our customer experience in the last 12 months. We realise the needs of our customers have changed and it is our responsibility as a company to meet these needs and provide an outstanding service. It is through the use of technology and AI that we have been able to do this. This award recognises that we are at the forefront of innovation and in an industry that is often accused of lagging behind the times we are extremely proud of this award.
Mark Burgess, best selling author and CEO of Iceberg Digital made the following comment: “Innovation is not just about adapting because you have to, but about constantly looking to find better ways of working in the relentless search to improve and Keystone have shown that from the thousands of agents in the UK that are happy to just follow, they are in the minority that leads the way.”
Amaze prospective buyers with a 3D Showcase of your home - giving them a
true sense of the feeling in your property from their own PC, tablet or mobile.
This industry-leading technology is now Keystone's smartest way to get your
sale moving pronto.
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