Keystone is working hard to carry on working for our clients and business will continue by telephone or email to deal with the majority of enquiries.We are available to talk to you whenever you need us during office hours.
We are also in the process of making our office and our way of working safe for you and our team.
Please listen to the advice and stay safe. We hope to see you all very soon.
The rental side of the market has rocketed over the last few years, and we're hot on it. In fact a large
portion of our business is now dedicated to rental properties in the Deeside area.
Use the search facility below to see what we currently have to offer.
Please familiarise yourself with our
Guide for Tenants below to ensure you qualify as an eligible tenant.
Contact us if you have any queries whatsoever.
The usual office number (01244 836 636) can also be used in emergencies and will be answered outside of normal opening hours.
Once you have found a suitable property with Keystone you will need to complete a tenancy application form. This will include
doing a full credit search, referencing with past landlords, assessment of your financial ability to pay the rent and employment checks.
Completing an application form does not guarantee that the tenancy will be offered to you. Every application
form we receive is checked by UK Tenant Data – one of the leading independent referencing agencies, for them to then advise
on the suitability of the tenant. In some cases it may be necessary for the tenant to provide a guarantor who would be equally
liable for the rent and any repairs that may be required to the property at the end of the tenancy.
To support your application you will need to provide a photographic form of identification. Any one of the following documents
will be accepted: your full driving licence (new style), your passport or an identity card issued by the Government. You
must also bring in payslips and bank statements from the last 3 months and evidence of where you are living at the moment
e.g. utility bill.
The Landlord will make the final decision as to whether the tenant is acceptable. They may base this decision on a number
of factors including: number of occupants, tenant's status and length of tenancy required.
Should your application be successful you will then be offered a tenancy subject to the terms and conditions included in
the tenancy agreement. At that point you will be required to pay a deposit that amounts to your first month's rent. You
will also need to pay in advance one month's rent.
It could take a minimum of 7 working days before you will be able to move into your property. Although every effort will
be made by all parties to accommodate your moving date, unfortunately, no guarantees can be made. You will be notified if
your application has been successful.
Once your application has been approved, a mutually convenient time and date will be agreed for the tenancy to commence.
At this point it will be necessary for all prospective tenants to attend the office to sign the tenancy agreements and other
relevant documentation. Once the Tenancy Agreement has been signed you will receive a copy for your reference. You must
pay an advanced payment of a month's rent and the security deposit must be paid before the keys can be released.
You will also be asked to complete a direct debit/standing order mandate for the monthly rental payments. This will be payable
each month in advance and will be collected on a set date as stated in the tenancy agreement. For joint or multiple tenancies,
only one mandate can be accepted.
If a date is agreed that is more than 2 weeks from the application then we will require a £200 non-refundable holding
which is deducted from the main deposit when required.
The Landlord is not responsible for insuring any of your personal belongings. Therefore we strongly recommend that you obtain
adequate contents insurance. If you would like a free, no obligation quotation please speak to us.
Keystone can also cover income protection insurance. This type of policy would start to pay out if you were off work due to sickness.
Giving a Landlord these kind of assurances that there would still be an income in these circumstances would be looked on favourably by most Landlords.
If Keystone is not managing the property we will provide you with your Landlord's contact details, in case you have to report
any maintenance problems or need to contact him for any reason.
Keystone will contact gas, electric and water suppliers notifying them of meter readings at the commencement of the tenancy.
We will also contact the local authority to change the name for council tax purposes. NB You should contact the utilities
yourselves within 2 weeks of the commencement of the tenancy to confirm that your details have been received.
You should report any maintenance issues to the Keystone office in a timely manner.
You should be aware that responsibility for the property rests with the tenant during any tenancy. It is particularly important
that any gas or electrical problems or water leaks are reported immediately and the property is fully secured when you leave
it unattended at any time.
During the winter months, necessary steps must be taken to prevent the freezing of the water, pipework and heating systems.
Some landlords impose certain restrictions in respect of the following:
We are a member firm of the Property Ombudsman Scheme as required by law from 1 October 2014. Tenants deposits are registered
with the Deposit Protection Scheme (DPS). We endeavour to provide peace of mind for our clients that they are working with
a trusted and reliable service provider.
Contact us if you have any queries whatsoever.
Launched in November 2015, Rent Smart Wales is the product of the Welsh Government's bid to "improve the image" and "raise the standards"
of the private rented sector while also improving knowledge and understanding in the sector.
It puts a requirement on every landlord of a rented property in Wales to register with the scheme, while those who self-manage must also obtain a licence.
It is hoped that this new legislation will:
Due to an increasing amount of 'red tape' put in place by the local authority and Welsh Government, many landlords have taken the decision to
instruct a letting agent to manage their properties on their behalf. As a Rent Smart Wales licensed letting agent, we can help every landlord
comply with the new legislation. We can save you the cost of obtaining a landlord licence and the hassle of ongoing training.
Keystone have fully trained all staff to comply with the requirements of Rent Smart Wales and are now fully licensed. Speak to a member
of our experienced team to find out more information.
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