Translate site
Keystone LogoHome
OUR AIM IS SIMPLE: TO HELP MAKE YOUR PROPERTY JOURNEY AS SMOOTH AND AS STRESS FREE AS POSSIBLE

Keystone. The No. 1 choice in Flintshire property

Keystone are a family-run, local, full-service estate agents who like to do things a little differently.
You'll discover this when you see how much more we have to offer than the average estate agent.
We're a friendly, approachable bunch and we're sure you'll love the genuine way we deal with our customers.

To illustrate this, someone who we recently helped sell a house and then find a new one, commented that he started his property journey as a customer and left as a friend!
This, of course, makes us extremely proud, and is evidence of just how well you will be looked after when you come to us.

Conveniently based on Connah's Quay High Street, opposite Wepre Post Office, we're open every day bar Sundays and Bank Holidays, so you’ll always be made to feel welcome when you call in for a chat with one of our friendly staff.
Just let us know about your requirements and we'll do the rest.

A word from Ben, Keystone Managing Director

Stop selling, start helping! - I love this quote by the famous American author and motivational speaker, Zig Ziglar.
It sums up everything I instil into Keystone colleagues in four short words, so I've derived a similar quote of my own which is even more akin to our business...

It's about PEOPLE, not property

You see, at Keystone, we don't just sell houses, we help people move... it's what we're good at and it’s what we love doing!

I believe that if my team and I communicate with people consistently – always being open and honest – and if we listen carefully and aim to help in as many ways as possible, then everything else will fall into place.

This is our formula for success – getting to know you and understanding the story around your move.

This way we can make sure you are offered all the right services for your own particular needs.

These might range from finding the right mortgage finance or linking you up with a reputable solicitor, through to sourcing a reliable removal firm – we have a whole range of solutions and advice to offer, ultimately making what can often be seen as a daunting process, into a smooth and stress-free journey.

It's then, when we know we've done our job.

Meet the Team

CLICK ON the photos below to find out a little more about our wonderful Team and what makes them who they are.

Ben Roberts profile

Ben Roberts

Managing Director
Ben Roberts profile

Ben Roberts

Managing Director

Ben, along with his Dad-Paul, opened Keystone back in February 2007. His background was in Mortgages and his original plan was to open a mortgage brokerage, however his parents who already had years of experience in the property market convinced him to combine his new venture by opening an Estate/ Letting Agency which also specialised in Mortgages. This turned out to be a wise move as the diversity of all three arms of the business along with sheer hard work, Keystone were able to come out of the difficult credit crunch years and the business has continued to grow into one of Flintshire’s leading agencies.

His Dad-Paul retired from the business in 2014 at this point he brought in his Mum-Glenys and in 2021 his wife Jill joined Keystone to “keep it in the family!” He would argue it was for her to keep an eye on him!

Raised in Connah’s Quay, Ben knows the area inside-out with years of experience valuing houses in the Flintshire area. He takes care of a lot of the marketing for Keystone and his social media house videos have made him a celebrity (of sorts!) in the area.

He lives on the Fairoaks estate in Connahs Quay with Jill, his son Blake and two Jack Russell dogs Gini and Bonnie. He enjoys Match fishing and was part of the Wales team that won the European Championships in 2016. He is now Manager of the Wales team. Skiing and watching Football are his other two passions in life.

Interesting Fact!

In his younger years Ben was a Ski Instructor living and working in Andorra.

Contact Ben by ringing 01244 836636 or email: ben@keystonepmc.co.uk

SEND EMAIL

Brad Smith profile

Brad Smith

Mortgage Advisor
Brad Smith profile

Brad Smith

Mortgage Advisor

Brad’s background was in hospitality which gave him a surprising amount of transferable skills for the mortgage world. Brad started as a glass collector at 17 and was bar manager by the age of 19, within 6 months in that position he was promoted to General Manager where he stayed for 4 more years.

Brad’s now a fully qualified CeMap mortgage advisor and is dealing with all the mortgages here at Keystone. He’s thrived in his new role and his customer interaction is fantastic. We’ve already had great feedback from clients who have worked with him.

Brad lives over on the Wirral with his partner Lianne who is expecting their first child very soon. Brad’s a keen golfer in his spare time and can’t wait to take his little lad to the golf course with him.

Interesting fact!

Brad’s a fully trained pizza chef and knows over 100 cocktails from memory!

Glenys Roberts profile

Glenys Roberts

Lettings Manager
Glenys Roberts profile

Glenys Roberts

Lettings Manager

Glenys joined Keystone in 2014 after spending 15 years working at Coleg Cambria. When her husband, Paul, said he wanted to retire from Keystone and spend more time in France she decided to leave the college and came to work at Keystone. She has been a dedicated member of the company, supporting and looking after the interest of the family business at all times especially during the Pandemic.

In her role as Lettings Manager she has proved a hit with many tenants and landlords and we regularly receive great feedback. Glenys is now concentrating on giving our clients the very best service and increasing our property management numbers in the coming year. If you’re interested in renting out your property please get in touch with her.

Interesting Fact!

Glenys keeps the 'family-based business' label alive, as she is mother of Managing Director Ben, MIL to Jill, Nana to Blake and wife of retired founder Paul. She rises at 6am or earlier every morning to enjoy her daily swim and, as they live opposite Wepre Park, an early morning walk through the woods!

Call Glenys for expert property management and lettings advice on 01244 836636 or email mail@keystonepmc.co.uk

SEND EMAIL

Jill Roberts profile

Jill Roberts

Sales Negotiator
Jill Roberts profile

Jill Roberts

Sales Negotiator

Jill has recently joined the business. She has brought a wealth of Customer services and management skills to the table as she was a Customer service Manager with worldwide Food giant Tate & Lyle. Already she has implemented many new systems and processes within Keystone which has enhanced the customer experience even further. Our core values are all centered on the service we provide and Jill’s knowledge in this area is priceless.

Jill is MD Bens’ wife and for the last ten years has always from afar advised Ben on the image of the company. Jill has regularly chipped in with suggestions and through gritted teeth he won’t mind admitting she is usually right! Jill has fitted in superbly with the rest of the Keystone team and she looks forward to implementing her skills to further improve the business.

Jill is also a Connah’s Quay girl raised in York Road and now lives on the Fairoaks estate with husband Ben, son Blake and Jack Russell Terrier dogs Gini and Bonnie. She loves keeping fit going to the Gym regularly and Skiing with the family in winter.

Interesting Fact:

Jill once asked to nip out in Ben’s brand new 3 day old car. She didn’t even make it off the drive crashing it into the corner of the gate post as she turned out of the drive….As you can imagine Ben was ecstatic about this.

Lee Bennett profile

Lee Bennett

Viewings Coordinator
Lee Bennett profile

Lee Bennett

Viewings Coordinator

 

 

Lyubomir  Mirchev profile

Lyubomir Mirchev

Photographer &
Sales Negotiator
Lyubomir  Mirchev profile

Lyubomir Mirchev

Photographer &
Sales Negotiator

Lyubo joined the Keystone team in August 2020. You are likely to meet Lyubo when you instruct us to sell your property. Lyubo is our property photographer and 3D virtual tour recorder.

Prior to the pandemic in 2019, Lyubo has had number of job roles within the banking sector and has extensive customer service and sales experience.

Although Lyubo joined the team recently he has come a long way and has learnt a tremendous amount about the industry. Lyubo is approachable and has natural charisma. He enjoys meeting and speaking to people.

Interesting Fact:

Lyubo was born and raised in Bulgaria and he came to Wales at the age of 11. Since then, he has played basketball for many local teams within Flintshire and has represented Wales under 19s.

Rachel Evans profile

Rachel Evans

Administrator &
Sales Negotiator
Rachel Evans profile

Rachel Evans

Administrator &
Sales Negotiator

Rachel joined the Keystone team in 2015 working in sales & rentals and gaining a wide knowledge of both. She is able to handle many situations that occur in everyday life at Keystone and always has suggestions to improve the business.

You can see from our testimonials that Rachel is mentioned many times and gets lots of chocolate and biscuits from our kind clients – she always shares them. She is a hit with our vendors and buyers due to her hard work in progressing properties through to completion. She is always there to de-stress them in times of crisis and has amazing powers of calming a situation where others would fail.

Rachel was raised in Connah’s Quay but has recently moved to Chester with her boyfriend and two cats. She enjoys living within walking distance of the restaurants, walks and amenities Chester has to offer. Her boyfriend is a keen cyclist who has travelled Europe on his bike but can’t persuade Rachel to get on the saddle and go with him.

Interesting fact!

Rachel is very family orientated and loves to spend time with all of her family but especially her niece, who she adores and spoils all the time.

Contact Rachel by ringing 01244 836636 or email: mail@keystonepmc.co.uk


Our properties feature on the industry leading website

View us on Rightmove