Whether they've bought or sold – our customers rate us highly!
Scroll down to read our reviews
Your browser does not support embedded video.
Couldn’t recommend more as a first time buyer Brad and Ben have provided excellent service throughout the whole process
Sam Topham September, 2021
I can’t recommend Keystone enough. Excellent communication and any email I sent was answered in under 5 minutes. The service was professional and flawless through the whole process.
Lorna Robinson September, 2021
We employed Keystone to sell our parents house following our Mum's death. We cannot commend their staff highly enough for the sensitive and professional manner in which they handled the advertising and incredibly speedy sale of the property for us. They were always on hand to answer our questions and guided us through the process with very regular email updates on the progress of the sale. Keystone have an obviously detailed knowledge of the local market and were highly recommended by friends and internet ratings alike. Don't go with anyone else !!
Mark Anderson August, 2021
We couldn’t have wished for a better estate agent’s, Rachel and the team bent over backwards to help us, we were kept in the loop from start to finish, A1 service, thanks keystone for all your hard work.
Steve Black August, 2021
Good communication and good advice at the beginning of the process. Easily to follow the progress of the sale via Hoowla.
Nick Griffiths July, 2021
We have just completed the sale of our property which was marketed by Keystone Estate Agents . We wanted to say a heartfelt thank you to Ben and all the team for their help since December. Open, transparent, no hidden agenda they simply tell it how it is and manage expectations and provide sound advice in what are strange times in the property market. Their communication is excellent, nothing is too much trouble and they are “on the ball,” with follow ups, answering queries and sorting problems out. We couldn’t recommend them enough and would urge people to consider using them if you’re selling your property. Customer service throughout has been faultless.
Good luck for the remainder of whatever is left of the “boom.” Fingers crossed it continues for you all and thanks for the lovely card and bottle!
All the best Neal and Yvonne
Neal & Yvonne Arrowsmith June, 2021
Positive: Professionalism, Quality, Responsiveness, Value
Brilliant in every way. Approachable friendly, super efficient and respond to every query with professionalism.
Marilyn Liberatosciol May, 2021
Fantastic service as always from the whole team at keystone, I would highly recommend ! 5 star plus service, family based company that genuinely care about customers. Ben and the team helped me achieve my dream home, without them it would not of happened from buying, selling and mortgage advice... thank you so much
Matt Lancelott May, 2021
we were very pleased as we have used the family business for both rentals as landlord and selling a property also Knowing that you and your family live localy for many years who else in the area has this local knowledge your team worked in very difficult times and went above our expectations on selling the property with Rachel and Glenys keeping us well informed at all time
Highly recommended and thanks for everything
Derek Redfern May, 2021
Great service throughout the process. Weekly updates and good advice given.
Would not hesitate to recommend the Keystone team to our friends and family. ??
Brenda Willson March, 2021
As the leading estate and letting agent in Flintshire, Ben Roberts and his team are incredibly proud and pleased to announce today that they have won an Innovation Award for 2021 presented by Iceberg Digital, a leading technology supplier for the property industry.
This award recognises the Innovation that we have made as a business to our systems, processes, efficiencies and most importantly our customer experience in the last 12 months. We realise the needs of our customers have changed and it is our responsibility as a company to meet these needs and provide an outstanding service. It is through the use of technology and AI that we have been able to do this. This award recognises that we are at the forefront of innovation and in an industry that is often accused of lagging behind the times we are extremely proud of this award.
Mark Burgess, best selling author and CEO of Iceberg Digital made the following comment: “Innovation is not just about adapting because you have to, but about constantly looking to find better ways of working in the relentless search to improve and Keystone have shown that from the thousands of agents in the UK that are happy to just follow, they are in the minority that leads the way.”
Amaze prospective buyers with a 3D Showcase of your home - giving them a
true sense of the feeling in your property from their own PC, tablet or mobile.
This industry-leading technology is now Keystone's smartest way to get your
sale moving pronto.
See it in action